Final Sale Complaints

The Final Sale is a contentious issue, especially given the alleged inability to return an item without having seen it or tried it on in person. Talk about your issues with the Final Sale here!

Inventory Complaints

Do you ever feel like J.Crew stocks everything but the one thing you're looking for? Are you tired of playing the restocking game?

Order Complaints

Do you frequently (or even infrequently) have issues with placing J.Crew orders? Do your orders frequently get cancelled? Are your orders incomplete, or poorly packed?

Pricing Complaints

Do you think J.Crew's prices are too high? For which items, and why?

Customer Service Complaints

What issues do you have with Customer Service? Do you dislike their recent upselling attempts? Do you find them unhelpful or unknowledgeable about issues which concern you? Please share!

Sales Associate Complaints

Have you had a nasty run-in with Sales Associates while shopping at a retail location? Have you been dissatisfied with the service you received at an actual store? Share your horror stories here!

Promotion Complaints

What do you think of J.Crew's promotions, such as their recent Honeymoon promotion? Do you think they are rigged so that hardly anyone wins? Do you like the promotions they offer? Would you like to see others?

Discount Complaints

Do you have complaints about J.Crew's discounts? Do you think they should offer more percentage off promotions? Do you think the student/educator discount should be changed? Discuss here!

If you have a complaint about J.Crew's free shipping, please post in that thread.

Product Complaints

Post here any comments about issues with J.Crew's products in general, exclusive of quality. For example, do you hate the colour palette of the newest set of arrivals? Do you think a certain item is heinously ugly?

Please do not post general price complaints here (that's another post).

Product Quality Complaints

The general feeling is that J.Crew's quality has been declining lately. Share your stories about J.Crew merchandise that you don't feel was up to par, quality wise.

Please do not post comments about products in general (that's another thread). This thread is just for merchandise quality.

Free Shipping Complaints

J.Crew has been offering many free shipping codes lately, some that are only valid for a couple of days. What do you think about J.Crew's free shipping codes?

Opening Post

I started this blog after spending a lot of time on the fabulous J.Crew Aficionada blog, and seeing recurring complaints popping up. I thought it might be nice to have one place dedicated to complaints, and maybe showing J.Crew the level of dissatisfaction amongst it customers might enable us to bring about some change.

Please note that this blog is not affiliated with J.Crew in any way.